Summary of Crucial conversations – Tools for talking when the stakes are high by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Swizler | Ignition Blog
Difficult Conversations - Leading Change - Subject Guides at Nova Scotia Community College
Summary of Crucial Conversations by K. Patterson, J. Grenny, R. McMillan, A. Switzler | Audiobook - YouTube
Book Summary - Crucial Conversations: Tools for Talking when Stakes are High
Crucial Conversations: Tools for Talking When Stakes Are High: Mind... | Biggerplate